Contact LycianWay

You're contacting the LycianWay platform team — the people who run the website, the app, and the marketplace.

Looking to book a guide or transfer? You're in the wrong place. Local Lycian Way guides reply within 24 hours on our trip-enquiry lead board on the homepage — that's the fastest route to a real human on the trail.

Pick the right inbox

For now every category routes to [email protected]. Pick the closest match — it helps us triage faster.

General enquiry Anything that doesn't fit the other categories — feedback, suggestions, questions about the platform. [email protected] Bug / site problem Something broken on the site or the mobile app? Tell us what you were doing, what URL, and what browser/device. [email protected] Press & media Journalists, photo/video requests, interview enquiries. We send replies same-week. [email protected] Partnership / B2B Bulk listing of tours, co-marketing, integrations, agency-level subscriptions, affiliate programmes. [email protected] Billing & subscription For providers with subscription, refund, invoice, or VAT questions. Include your account email so we can find your record. [email protected] Legal / GDPR / data Data access, deletion, portability, takedown, regulator, trademark and other legal enquiries. [email protected]

Response time

Most enquiries replied within 2 working days.

Press and partnership: same-week.

Not for emergencies. If you're on the trail and need help right now, dial 112 (EU emergency number, works in Türkiye too) and tell them your last known location.

Operating company

LycianWay is a trading name of Pixelo Mobile Ltd, a company registered in England & Wales.

UK Co. No. 10585806

Registered office: 565 Green Lanes, Haringey, London, England N8 0RL

Other things you might be looking for

💬 Message local guides (lead form) 🗣 Ask Lycia Live (monthly Q&A) 👥 Ask the community ❓ How LycianWay works 🗑 Delete my account 🔐 Privacy policy 📜 Terms & conditions ♿ Accessibility statement